There is 911 misuse and 911 abuse.
911 misuse and abuse is divided into two categories: unintentional and intentional calls.Unintentional calls occur when a person or phone inadvertently dials 911. This category includes phantom wireless calls, misdials and hang-upss. Callers sometimes deliberately, but inappropriately, dial 911. Such intentional calls fall under several distinct categories.
Nonemergency 911 Calls
Nonemergency calls often constitute a large portion of all 911 calls.† Callers sometimes phone about an incident—albeit not an emergency—that requires police attention .
And then there are the non emergency calls that are just stupid and take resources away from the real emergencies.
Authorities say a Florida woman called 911 three times after McDonald's employees told her they were out of McNuggets. A police report said that the Fort Pierce resident told authorities she paid for a 10-piece last week but was later informed the restaurant had run out.
She says she was refused a refund and told all sales were final. A cashier told police she offered the woman a larger portion of different food for the same price, but the woman became irate.

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